Accessibility Statement for Pinnacle Press Inc.

This is an accessibility statement from Pinnacle Press Inc.

Measures to Support Accessibility

Pinnacle Press Inc. takes the following measures to ensure the accessibility of Pinnaclepressinc.com:

  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Include people with disabilities in the design process.
  • Consult with accessibility professionals to understand and implement up-to-date accessibility measures.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Pinnacle Press Inc. is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are continuously working to make our experiences more inclusive and accessible for everyone including our websites, social media channels, documents, and any other internal and external digital materials. 

Additional Accessibility Considerations

We aim to meet as many of the WCAG guidelines as possible while also incorporating user feedback into the design and function of the website and other digital materials. 

Feedback

We welcome your feedback on the accessibility of Pinnacle Press Inc. Please let us know if you encounter accessibility barriers on Pinnaclepressinc.com:

  • Phone: +1 (330) 453-6070
  • E-mail: pinnacle@pinnaclepressinc.com
  • Alternate Email:  james@chasetheapex.com

We try to respond to feedback within 2 business days. When providing feedback we encourage everyone to share as much detail about the barriers encountered as possible so that we can recreate and eliminate any barriers for our users.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of Pinnacle Press Inc., there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Pinnacle Press Inc.:

  1. Social Media Icons and social sharing options. The social media icons and sharing options are a part of the theme and plugins used to create the Pinnacle Press website. In some cases, the elements may be grouped together, thus leading to them being read as one item or element. We are working to find a solution for this so that each icon and social sharing option are independent from one another. 
  2. Infographics. Some graphics and infographics across the website require more description than what is considered best practice for alternative text. We aim to provide an image description or long description whenever the purpose of the image cannot be fully achieved in less than 150 characters. 
  3. Headings and labels. Some headings and labels may not be presented appropriately. We are working to remedy these issues and/or are exploring ways to ensure all pages follow a logical heading structure and interactive elements have proper labeling. 
  4. Color Contrast. We have discovered some areas where our colors may not meet the minimum requirements for color contrast. We are working to remedy this to ensure all small text, large text, and user interface components meet or exceed the minimum contrast thresholds. 

Assessment Approach

Pinnacle Press Inc. assessed the accessibility of Pinnacle Press Inc. by the following approaches:

  • Self-evaluation

This website has been checked using a variety of tools to determine accessibility barriers. Some of the tools used were as follows.

  1. ANDI Accessibility Testing Tool
  2. WAVE Web Accessibility Evaluation Tool
  3. Contrast Analyzer by Web AIM
  4. Lighthouse Chrome Extension 
  5. Axe Dev Tools 

This website has also been reviewed using assistive technologies including NVDA screen reader, VoiceOver screen reader, Magnification tools, Talkback screen reader, and several other technologies. 

Formal Complaints

If any issues are discovered or occur during your visit on the pinnaclepressinc.com website, please get in touch using the email address provided above. Inside of your email, please share the following information as best as possible.

  1. Please describe the experience and how it was discovered.
  2. Please share screenshots, screen-recordings, or written details of the issue.
  3. Please specify if any assistive technologies were in use at the time of the experience.
  4. Please provide feedback or instruction on how it could be improved for your personal experience.
  5. Share any opinions or ideas that you experienced during the visit.

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:

Pinnacle Press Inc. 

Vicky Sterling – Owner